Privacy policy

ByLibby operates this store and website, including all information, content, features, tools, products, and services related to it, in order to provide you, the customer, with a tailored shopping experience (hereinafter: the "Services").

ByLibby is powered by Shopify, which enables us to provide the Services to you. This privacy policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this privacy policy carefully. By using and accessing any of the Services, you acknowledge that you have read this privacy policy and that you understand how we collect, use, and disclose your information as described in this privacy policy.

Personal Information We Collect or Process:

When we use the term "personal information," we refer to information that identifies you or that can be reasonably linked to you. Personal information does not include information collected anonymously or that has been anonymized so that it cannot be identified or linked to you.

We may collect or process the following categories of personal information, including inferences derived from this information, depending on how you interact with the Services, your place of residence, and applicable law:

  • Contact Information – including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information – including credit or debit card details, financial account numbers, payment details, transaction details, payment methods, payment confirmations, and other payment-related information.
  • Account Information – including username, password, security questions, preferences, and settings.
  • Transaction Information – including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with Us – including information you provide when you contact us, for example in customer service inquiries.
  • Device Information – including information about your device, browser or network connection, your IP address, and other unique identifiers.
  • Usage Information – including information about your interaction with the Services, such as how and when you use or navigate them.

Sources of Personal Information:

We may collect personal information from the following sources:

  • Directly from you – when you create an account, use the Services, communicate with us, or otherwise provide us with personal information.
  • Automatically – through the Services and your device when using the site, via Cookies and similar technologies.
  • From service providers – when we use them to provide certain technologies or services and they collect information on our behalf.
  • From business partners or other third parties.

How We Use Your Personal Information:

Depending on how you use the Services, we may use personal information for the following purposes:

Providing and Improving the Services:

To provide you with the Services, process payments, fulfill orders, remember preferences, send account-related notifications, process purchases, returns, and exchanges, manage user accounts, arrange shipping, enable the publishing of reviews, and create a tailored shopping experience.

Marketing and Advertising:

To send marketing messages, advertisements, and promotional offers via email, SMS, or mail, and to display online advertisements based on your activity on the site.

Security and Fraud Prevention:

To verify your account, provide a secure payment and shopping experience, detect fraudulent or illegal activities, and maintain the safety of the Services.

Communicating with You:

To provide customer service, respond to your inquiries, and maintain a business relationship with you.

Legal Reasons:

To comply with legal requirements, respond to requests from authorities, participate in legal proceedings, or enforce our Terms of Service and policies.

How We Disclose Personal Information:

Under certain circumstances, we may disclose personal information to third parties, including:

  • With Shopify, vendors, and service providers who provide services for us (IT management, payments, analytics, cloud storage, shipping, etc.).
  • With business and marketing partners for targeted advertising and marketing.
  • When you request us to or consent to sharing information, for example for product shipping or using social network logins.
  • With affiliates or within our corporate group.
  • In the context of business transactions such as mergers or bankruptcy, or to comply with legal requirements.

The Relationship with Shopify:

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit to the Services may be transferred to Shopify and third parties in other countries.
For more information on how Shopify uses personal information, you can visit Shopify's Privacy Policy:
https://privacy.shopify.com/en

Third-Party Websites and Links:

The Services may include links to third-party websites. We are not responsible for the privacy or security policies of these sites.

Information on Children:

The Services are not intended for children. We do not knowingly collect personal information from children under the legal age in their region of residence.

Security and Data Retention:

We use reasonable security measures, but no security system is perfect. Additionally, the length of time we retain personal information depends on our business and legal needs.

Your Rights and Choices:

Depending on your place of residence, you may have certain rights regarding your personal information:

  • The right to access information
  • The right to delete information
  • The right to correct information
  • The right to data portability
  • The option to manage marketing communication preferences

You can exercise these rights through the Services or by contacting us.

Complaints:

If you have a complaint regarding how we handle your personal information, you can contact us using the details below.

International Transfers:

We may transfer, store, or process personal information outside your country of residence, in accordance with appropriate legal protection mechanisms.

Changes to this Privacy Policy:

We may update this privacy policy from time to time. When we do, we will update the "Last Updated" date.

Contact Us:

If you have any questions regarding this privacy policy or how we use your personal information, you can contact us:
Email: bylibby.contact@gmail.com
Address: Talmud Bavli 70, Bet Shemesh, 9921141, IL